Attendance via Zoom only! Andee Stewart will send Zoom information prior to the institute.
From council chambers to community meetings, local government leaders bring together staff and citizens from each generation, with different communication preferences shaped by their generational eras. This workshop is designed to help clerks and city leaders navigate generational differences with colleagues, councils, and the public they serve. Through discussion and reflection, participants will map their own communication landscape, identify friction points, and design real communication pieces to reach every generation more effectively. Leave with practical strategies and a concrete action plan to strengthen communication across your team and community in the weeks ahead.
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